[rt-users] more than one occurence of callback

[Steven Hopps]

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Can anyone help with this? I'm getting this error every time I access
the home dashboard, and I think it's causing 504 time-outs when I try
to access the comment or reply section in a ticket. I looked in the
folders it suggests, but I'm not entirely sure what I'm looking for
and I dont want to make changes without knowing in advance what I'm doing.

[2855] [Mon Jan 27 23:04:35 2014] [error]: Found more than one
occurrence of the /Callbacks/ExternalAuth/autohandler/Session
callback.  This may cause only one of the callbacks to run.  Look for
the duplicate Callback in your /opt/rt4/local/html
/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html
/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html /opt/rt4/share/html
(/opt/rt4/sbin/../lib/RT/Interface/Web/Request.pm:130)
[2855] [Mon Jan 27 23:04:35 2014] [error]: Found more than one
occurrence of the /Callbacks/ExternalAuth/autohandler/Auth callback.
This may cause only one of the callbacks to run.  Look for the
duplicate Callback in your /opt/rt4/local/html
/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html
/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html /opt/rt4/share/html
(/opt/rt4/sbin/../lib/RT/Interface/Web/Request.pm:130)
[2855] [Mon Jan 27 23:04:35 2014] [error]: Found more than one
occurrence of the /Callbacks/ExternalAuth/Elements/Header/Head
callback.  This may cause only one of the callbacks to run.  Look for
the duplicate Callback in your /opt/rt4/local/html
/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html
/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html /opt/rt4/share/html
(/opt/rt4/sbin/../lib/RT/Interface/Web/Request.pm:130)

- -- 
Steven Hopps || steve.hopps at gmail.com
650-762-5466 || http://www.linkedin.com/in/shopps
PGP public key: http://tinyurl.com/steve-hopps

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