[rt-users] Group by owner
Kevin Falcone
falcone at bestpractical.com
Wed Jan 29 14:01:55 EST 2014
On Wed, Jan 29, 2014 at 04:25:19AM -0800, andriuss wrote:
> Is it possible to group tickets in Search/Result.html by Owner?
It sounds like you don't really want Group By, since Group By squishes
(4.2 makes it easy to see for example that in Queue A, Owner B has 7
tickets).
You likely want a simple Order By Owner.
There won't be a visual break between owner1 and owner2, but they'll
clump together.
-kevin
> What I wanna do is:
>
> +----------------------------------------------------------------------------------------------+
> + Tickets with owner: owner1
> +
> +----------------------------------+--------+------------------------------------------------+
> + Subject + id + Content
> +
> +----------------------------------------------------------------------------------------------+
>
> +----------------------------------------------------------------------------------------------+
> + Tickets with owner: owner2
> +
> +----------------------------------+--------+------------------------------------------------+
> + Subject + id + Content
> +
> +----------------------------------------------------------------------------------------------+
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 235 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20140129/8f33be24/attachment.sig>
More information about the rt-users
mailing list