[rt-users] RT-IR Clean install - non-existent subroutine RT::Queue::HasRight

Kevin Falcone falcone at bestpractical.com
Fri Jan 31 13:51:09 EST 2014


On Fri, Jan 31, 2014 at 10:45:55AM -0800, dajackman wrote:
> Hello all.  I am installing RT and RT-IR on a clean RHEL 6.5 machine. 
> Installed RT without any problems.  Logged in to the web interface using the
> default username password, no problems.  Installed RT-IR 3.0.0.  When I
> restart apache and hit the site I get the following error:
> rt-4.2.2
> RT-IR-3.0.0

RTIR 3.0 is for RT 4.0, not RT 4.2.  There is no current RTIR release
available that supports RT 4.2.

If you're going to use RTIR, you may prefer the rtir mailing list,
where this has been answered.

-kevin
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