[rt-users] User/Summary.html not showing CF's

[Al Joslin]

Yes, changing the $UserSummaryExtraInfo did make the fields visible, thanks

My problem at this point is that I have two classes of users - customers: which have need of many custom fields on their records, and staff: who should not have any of those fields shown

How can I hide those custom fields when displaying Staff records ?

thanks
Al;



On Jul 10, 2014, at 8:49 PM, Alex Peters <alex at peters.net> wrote:

> New fields need to be added explicitly on the User Summary page.  As far as I know, it's not a rights issue.
> 
> Does changing the $UserSummaryExtraInfo config value solve your problem?
> 
> Personally I try to debug rights issues by determining and then inspecting the relevant code.  There are probably more efficient ways.
> 
> On 11/07/2014 6:03 am, "Al Joslin" <allen.joslin at gmail.com> wrote:
> I've defined some User CF's, I've enabled the CFs & given Everyone 'SeeCustomField' permission via global user permissions
> 
> When a NonPrivileged user logs in - they cannot see their own custom fields
> 
> When a Privileged user logs in - they cannot see their own custom fields, nor those of Non-Privileged users
> 
> What am I doing wrong, and how do I debug Rights problems ?
> 
> Thanks
> Al;
> --
> RT Training - Boston, September 9-10
> http://bestpractical.com/training

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