[rt-users] a configuration manager/plugin for RT

[Alex Peters]

Please report these errors and warnings, because anything that ships
directly with RT 4.2 should definitely be fully supported by RT 4.2.
On 16/07/2014 12:48 am, "Rémi" <mirebob at gmail.com> wrote:

> Hi Al,
> I'm in the same situation and I'm looking for something to "transfer"
> configuration for one instance to another.
> I've found that RT comes with a tool apparently intended to do that :
> rt-dump-metadata
> https://bestpractical.com/docs/rt/4.2/rt-dump-metadata.html
>
> I've just made a little test right now and have a lot of errors/warnings,
> don't now if it is full compatible with 4.2
>
> Rémi
>
>
> 2014-07-15 15:04 GMT+02:00 Al Joslin <allen.joslin at gmail.com>:
>
>> Am I correct in thinking that there is no easy way to transfer
>> configuration changes from one RT installation (test/dev) to another (prod)
>> ?
>>
>> Unless someone has already written a plugin that will programmatically
>> apply sets of configuration changes, (or, silicon gods willing, it could
>> diff installations?)
>>
>> I find myself doing an awful lot of configuration as I learn RT and set
>> it up for different groups with different needs within our company -- and I
>> realized with dismay that I'm going to have to build up a clean install and
>> re-do only the required configs for a production version...  Not having
>> kept a log of what I tried and marking those attempts that worked, it's
>> going to be a bit of a slog.
>>
>> So, are there any suggestions or best practice references that anyone can
>> give ?
>>
>> thanks
>> al;
>>
>> --
>> RT Training - Boston, September 9-10
>> http://bestpractical.com/training
>>
>
>
> --
> RT Training - Boston, September 9-10
> http://bestpractical.com/training
>
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