[rt-users] rt-mailgate error

Fri Jul 18 17:23:41 EDT 2014

Hi rt-users

I am trying to install rt 4.2.6 and I am getting this error when I send
email to rt-mailgate.
I am using

     centos 6.5
     postfix
     rt 4.2.6 with smime enabled
     https

Can anyone help point me to what might be wrong?

   Thanks,
            -Dan

(temporary failure. Command output: RT server error.  The RT server which
handled your email did not behave as expected. It said:   <!DOCTYPE html>
<html lang="en">   <head>     <title>Login</title>     <meta
http-equiv="X-UA-Compatible" content="IE=edge" />     <!-- The
X-UA-Compatible <meta> tag above must be very early in <head> -->
<script> window.RT = {}; RT.CurrentUser = {}; RT.Config      =
{"WebPath":"","MessageBoxRichTextHeight":200,"rtname":"rt-de.mars.com"};
RT.I18N = {}; RT.I18N.Catalog = {"quote_in_filename":"Filenames with double
quotes can not be uploaded."}; </script>   <link rel="stylesheet"
href="/NoAuth/css/rudder/squished-a6ecd9cac12ad7882b058c189d8356f0.css"
type="text/css" media="all" />  <link rel="shortcut icon"
href="/static/images/favicon.png" type="image/png" />   <!--[if lt IE 8]>
<link rel="stylesheet" href="/static/css/rudder/msie.css" type="text/css"
media="all" /> <![endif]-->   <!-- Site CSS from theme editor --> <style
type="text/css" media="all" id="sitecss"> </style>   <script
type="text/javascript"
src="/NoAuth/js/squished-46e33086cae34b18193091278fdfb134.js"></script>
<script type="text/javascript"><!-- jQuery( loadTitleBoxStates );
jQuery(function () { jQuery('\x23user').focus() }); --></script>   <script>
if (window.top !== window.self) {     document.write = "";
window.top.location = window.self.location;      setTimeout(function(){
    document.body.innerHTML = "";     }, 1);      window.self.onload =
function(){         document.body.innerHTML = "";     }; } </script>
</head>   <body class="rudder sidebyside" id="comp-NoAuth-Login">  <div
id="logo"> <a href="http://bestpractical.com"><img
src="/static/images/bpslogo.png"     alt="Best Practical Solutions, LLC
corporate logo"     width="181"     height="38" /></a>     <span
class="rtname">RT for rt-de.mars.com</span> </div>   <div id="quickbar">
<div id="quick-personal">     <span class="hide"><a href="#skipnav">Skip
Menu</a> | </span>     <span id="not-logged-in">Not logged in.</span>
</div>  </div> <div id="header"><h1>Login</h1></div>    <div id="body"
class="login-body">     <div id="login-box"> <div class="">   <div
class="titlebox" id="">   <div class="titlebox-title">     <span
class="left">Login</span>     <span class="right">                4.2.6
</span>   </div>   <div class="titlebox-content "
id="TitleBox--_NoAuth_Login_html------TG9naW4_---0">      <form id="login"
name="login" method="post" action="/NoAuth/Login.html">  <div
class="input-row">     <span class="label">Username:</span>     <span
class="input"><input name="user" value="" id="user" /></span> </div>  <div
class="input-row">     <span class="label">Password:</span>     <span
class="input"><input type="password" name="pass" autocomplete="off"
/></span> </div>  <input type="hidden" name="next"
value="24586f91ce1b1eec42bdabfc5857b8b6" />  <script
type="text/javascript"> jQuery(function(){     if (window.location.hash) {
        var form = jQuery("form[name=login]");         form.attr('action',
form.attr('action') + '#' + window.location.hash.replace(/^#/, ''));     }
}); </script>  <div class="button-row">     <span class="input"><input
type="submit" class="button" value="Login" /></span> </div>   </form>
<hr class="clear" />   </div> </div>     </div>   </div><!-- #login-box -->
</div><!-- #login-body -->   <hr class="clear" /> </div> <div id="footer">
  <p id="time"><span>Time to display: 0.017673</span></p>   <p
id="bpscredits"><span>»|« RT 4.2.6 Copyright 1996-2014 <a
href="http://www.bestpractical.com?rt=4.2.6
<http://www.bestpractical.com/?rt=4.2.6>">Best Practical Solutions,
LLC</a>. </span></p>   <p id="legal">Distributed under <a href="
http://www.gnu.org/licenses/gpl-2.0.html">version 2 of the GNU GPL</a>.<br
/>To inquire about support, training, custom development or licensing,
please contact <a href="mailto:sales at bestpractical.com">
sales at bestpractical.com</a>.<br /></p> </div>   </body> </html>)
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