[rt-users] Strange behaviour with Outlook attachments

[Kevin Falcone]

On Fri, Jul 18, 2014 at 12:25:35AM -0700, Adam Siecinski wrote:
> Owner1 sends mail1 to requestor1
> Owner1 changes requestor of the Ticket from requestor1 to requestor2
> Owner1 sends mail2 to requestor2
> Requestor1 forwarded mail1 to requestor2
> Requestor2 answers mail2 attaching mail1 (Outlook ".msg"-File)
> RT sends a notification to Owner1
> RT sends a copy of the answer-mail to reuqestor1 
> I tried to clarify this as good as possible. Let me know if you need more
> Information.

You really must provide a sample email that causes this behavior when
fed into rt-mailgate.

-kevin
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