[rt-users] Attempting to upgrade from 4.0.19 to 4.2.6

[Kevin Falcone]

On Thu, Jul 24, 2014 at 09:55:06AM -0500, Max McGrath wrote:
> [17123] [Thu Jul 24 14:52:41 2014] [warning]: The default stylesheet (aileron)
> does not exist in this instance of RT. Defaulting to rudder. (/tmp/rt-4.2.6/
> sbin/../lib/RT/Config.pm:237)

This makes me question your config and installation, since aileron is
included in 4.2.6

> [17123] [Thu Jul 24 14:52:41 2014] [warning]: Configuration option AutoCreate
> is deprecated, and will be removed in RT 4.4.  You should use
> UserAutocreateDefaultsOnLogin instead. (/tmp/rt-4.2.6/sbin/../lib/RT.pm:956)

This should be straightforward.

> [17123] [Thu Jul 24 14:52:41 2014] [critical]: Can't use an undefined value as
> a HASH reference at /tmp/rt-4.2.6/sbin/../lib/RT/Crypt.pm line 239. (/tmp/
> rt-4.2.6/sbin/../lib/RT.pm:394)
> Can't use an undefined value as a HASH reference at /tmp/rt-4.2.6/sbin/../lib/
> RT/Crypt.pm line 239.
> make: *** [upgrade-database] Error 255

This implies you were using the gpg framework and your old config is
interfering badly.  Since this is an upgrade, likely your %GnuPG.

Show your config if the error isn't obvious.

-kevin
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