[rt-users] Attempting to upgrade from 4.0.19 to 4.2.6

Max McGrath mmcgrath at carthage.edu
Thu Jul 24 11:41:01 EDT 2014


Kevin -

Thanks for the response.  I wouldn't know how to do either of those things!
 So no, I haven't. :)

According to CPAN it is installed: Symbol::Global::Name is up to date (0.05)

I guess I should figure out how to recompile mod_perl.  Is that fairly
simple?

Thanks!

--
Max McGrath
Network Administrator
Carthage College
262-552-5512
mmcgrath at carthage.edu


On Thu, Jul 24, 2014 at 10:28 AM, Kevin Falcone <falcone at bestpractical.com>
wrote:

> On Thu, Jul 24, 2014 at 10:19:03AM -0500, Max McGrath wrote:
> > Can't locate Symbol/Global/Name.pm in @INC (@INC contains:
> /opt/rt4/sbin/../
>
> Symbol::Global::Name is required for RT.
> Have you built your own perl? Have you recompiled mod_perl to use it?
>
> >  39         SetHandler modperl
> >  40         PerlResponseHandler Plack::Handler::Apache2
> >  41         PerlSetVar psgi_app /opt/rt4/sbin/rt-server
> >  42     </Location>
> >  43     <Perl>
> >  44         use Plack::Handler::Apache2;
> >  45         Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");
> >  46     </Perl>
> >  47 </VirtualHost>
>
> -kevin
>
> --
> RT Training - Boston, September 9-10
> http://bestpractical.com/training
>
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