[rt-users] How do I make a custom field with values not equal to names ?

[Kevin Falcone]

On Thu, Jul 24, 2014 at 10:44:09PM -0400, Al Joslin wrote:
> I want the user to choose from a RatePlan CF dropdown - which displays plan
> names and stores as plan amounts
> 
> option value
> Plan A $19.99
> Plan B $29.99
> Plan C $39.99
> 
> I don't want the user to see the values, only the options

The most common trick for this is to use the Description field of the
Values on the custom field, which is otherwise unused in RT.

-kevin
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