[rt-users] Search tickets that changed status on specific period of time

charlycr74 at yahoo.com.ar charlycr74 at yahoo.com.ar
Thu Jul 31 17:54:31 EDT 2014


Hello all,

Is it possible to have a query that returns all the tickets that changed the status from "resolved" to "open"?

We need to know how many of the tickets were reopen on an specific period of time.

Thank you, 
Charly




More information about the rt-users mailing list