[rt-users] In Line Images in Emails

Kevin Curtis Kevin.Curtis at farsite.com
Mon Jun 2 06:14:27 EDT 2014

Yes I believe so.
For example, scrip 12 references the Template Correspondence.  And that template is using text/html.

I note that there is a "Correspondence" and a "Correspondence in HTML" template and both appear to be the same.  I did read that there is a script to convert text/pain templates to text/html templates, does it do anything else that might be significant?  I am not sure if that script has been run or if the Templates were changes manually.  Does the Global/Templates list normally show the "Template" and the "Template in HTML" entries?



-----Original Message-----
From: Emmanuel Lacour [mailto:elacour at easter-eggs.com] 
Sent: 02 June 2014 11:03
To: Kevin Curtis
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] In Line Images in Emails

On Mon, Jun 02, 2014 at 10:27:07AM +0100, Kevin Curtis wrote:
> Hi,
>     The Template for Correspondence is as you show below, as does the one for Transaction.  Is there another that I should check?

and your scrip is really using this template or the non-html one?

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