[rt-users] Request Tracker fails to search articles
jvdwege at xs4all.nl
Mon Jun 9 14:45:25 EDT 2014
IT Guy wrote:
> I recently imported around 2500 articles to Request Tracker. I can view any
> article individually by clicking its link, but when I try to search through
> the articles, I get 500 Internal Server Error. This did not happen when I
> had fewer articles, so I assume that it's a probably with the amount of data
> I have. Is there a way to fix this?
Find out if there are any more specific log entries in either apache
logs or your database. I had problems a couple of days ago and the log
showed that I had a faulty database query.
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