[rt-users] Salesforce & JIRA

Bart bart at pleh.info
Tue Jun 17 14:39:34 EDT 2014


RT has a few ways to integrate with other products, it would help if you
could explain what the Jira integration is (though RT could easily replace
Jira as well, but that's my biased opinion) and how does it integratie with
Salesforce?


2014-06-17 17:20 GMT+02:00 Matt Brennan <brennanma at gmail.com>:

> Good Day,
>
>   One of the teams at my company is currently using ZenDesk for customer
> support. They are unhappy with it and want to move to RT. The question:
> does RT have any integration with JIRA? Does RT have any integration with
> Salesforce? ZenDesk has both, and management has stated they cannot lose
> this functionality.
>
> Thanks,
> Matt
>
> --
> RT Training - Boston, September 9-10
> http://bestpractical.com/training
>



-- 
Bart G.
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