[rt-users] Slow load times

Steven Hopps steve.hopps at gmail.com
Fri Jun 20 16:11:48 EDT 2014


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I have a small site operating rt 4.2 with nginx and mysql, using
spawn-fcgi to execute RT.

I have an issue with load times for tickets. A few of my ticket
histories are somewhat large (I've seen larger) and they fail to load.
I get a 'gateway timed out' error. When I run htop I see cpu at 100%,
with perl-fcgi being the culprit.

It's a small site, I am the only user, and the server doesn't do much
besides hosting RT. Most tickets load relatively quickly. Is there
something I can do to diagnose and fix this issue?

- -- 
Steven Hopps || steve.hopps at gmail.com
650-762-5466 || http://www.linkedin.com/in/shopps
PGP public key: http://tinyurl.com/steve-hopps

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