[rt-users] Signature per queue for replies only

[opolke]

Hi There,
we have set up a script per queue for signatures.
Problem is with “on correspondence”: when a requestor sends an email he gets
the message he just has sent plus signature-template back per email.
So we need a script that just sends out the signature-template when one of
us replies to a ticket via RT.
Is there any solution for this? We need something like “onReply”.

Cheers,
Oliver





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