[rt-users] Found (302) error

Matt Brennan brennanma at gmail.com
Thu Jun 26 12:13:23 EDT 2014


My guess would be that you're using a mod_rewrite rule in your Apache
config and the RT CLI is unhappy with that.



On Thu, Jun 26, 2014 at 8:28 AM, Boris Epstein <borepstein at gmail.com> wrote:

> Hello Matt,
>
> Thanks for your response.
>
> This is Apache ( httpd-2.2.15-30.el6.centos.x86_64 ) running on Centos 6.5.
>
> Cheers,
>
> Boris.
>
>
>
> On Wed, Jun 25, 2014 at 8:05 PM, Matt Brennan <brennanma at gmail.com> wrote:
>
>> 302 is a temporary redirect HTTP code.
>>
>> Which web server are you using for RT?
>>
>>
>> On Wed, Jun 25, 2014 at 4:07 PM, Boris Epstein <borepstein at gmail.com>
>> wrote:
>>
>>> Hello all,
>>>
>>> I am trying to connect to an RT server and get my tickets listed but am
>>> getting the above error instead. I have verified that I do manage to
>>> connect and authenticate (see the text below; in the first instance I
>>> deliberately used an incorrect password):
>>>
>>> [bepstein at usfr-jeff ~]$ rt list
>>> Query:Status!='resolved' and Status!='rejected'
>>>    Strong encryption not available, switched off by externalauth=0
>>>    Password will be sent to usfr-jeff.insideidc.comrt/ unencrypted
>>>    Press CTRL-C now if you do not want to continue
>>> Password:
>>> rt: Incorrect username or password.
>>> [bepstein at usfr-jeff ~]$ rt list
>>> Query:Status!='resolved' and Status!='rejected'
>>>    Strong encryption not available, switched off by externalauth=0
>>>    Password will be sent to usfr-jeff.insideidc.comrt/ unencrypted
>>>    Press CTRL-C now if you do not want to continue
>>> Password:
>>> rt: Server error: Found (302)
>>> [bepstein at usfr-jeff ~]$
>>>
>>> Any help on this much appreciated.
>>>
>>> Cheers,
>>>
>>> Boris.
>>>
>>> --
>>> RT Training - Boston, September 9-10
>>> http://bestpractical.com/training
>>>
>>
>>
>
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