[rt-users] upgrade from 3.6 to 4 mysql upgrade error

[George Kelbley]

I'm migrating an old 3.6 install of rt to a new server running version 4 
(installed on debian wheezy from
packages), using mysql on both old and new servers.

I've followed the steps in the documentation for a trial run:

dumped the rt database on my old server with the 
--default-character-set=binary option,

and created a new database on the new server with the latin1 character 
set, imported the database and
run the upgrade-mysql-schema script.  When importing the produced 
queries.sql into my database, I get

ERROR 1062 (23000) at line 220: Duplicate entry '' for key 'Users1'

This problem appears in some other postings on the list, but I'm not 
sure how to proceed.  If its caused by
a bad ticket, (this database was started in 1997!),  maybe I can shred 
the ticket(s) in question, but version 3.6
does not support shredding if I'm reading things correctly.

The ALTER TABLES Users section of the queries.sql has these lines:

ALTER TABLE Users
    MODIFY WebEncoding VARCHAR(16) CHARACTER SET ascii NULL DEFAULT NULL,
    MODIFY AuthSystem VARCHAR(30) CHARACTER SET utf8 NULL DEFAULT NULL,
    MODIFY MobilePhone VARCHAR(30) CHARACTER SET utf8 NULL DEFAULT NULL,
    MODIFY WorkPhone VARCHAR(30) CHARACTER SET utf8 NULL DEFAULT NULL,
    MODIFY PagerPhone VARCHAR(30) CHARACTER SET utf8 NULL DEFAULT NULL,
    MODIFY ExternalContactInfoId VARCHAR(100) CHARACTER SET utf8 NULL 
DEFAULT NULL,
    MODIFY ContactInfoSystem VARCHAR(30) CHARACTER SET utf8 NULL DEFAULT 
NULL,
    MODIFY HomePhone VARCHAR(30) CHARACTER SET utf8 NULL DEFAULT NULL,
    MODIFY Address1 VARCHAR(200) CHARACTER SET utf8 NULL DEFAULT NULL,
    MODIFY ExternalAuthId VARCHAR(100) CHARACTER SET utf8 NULL DEFAULT NULL,
    MODIFY Comments TEXT CHARACTER SET utf8 NULL DEFAULT NULL,
    MODIFY NickName VARCHAR(16) CHARACTER SET utf8 NULL DEFAULT NULL,
    MODIFY Address2 VARCHAR(200) CHARACTER SET utf8 NULL DEFAULT NULL,
    MODIFY Timezone VARCHAR(50) CHARACTER SET ascii NULL DEFAULT NULL,
    MODIFY FreeformContactInfo TEXT CHARACTER SET utf8 NULL DEFAULT NULL,
    MODIFY RealName VARCHAR(120) CHARACTER SET utf8 NULL DEFAULT NULL,
    MODIFY City VARCHAR(100) CHARACTER SET utf8 NULL DEFAULT NULL,
    MODIFY EmailAddress VARCHAR(120) CHARACTER SET ascii NULL DEFAULT NULL,
    MODIFY EmailEncoding VARCHAR(16) CHARACTER SET ascii NULL DEFAULT NULL,
    MODIFY State VARCHAR(100) CHARACTER SET utf8 NULL DEFAULT NULL,
    MODIFY Signature TEXT CHARACTER SET utf8 NULL DEFAULT NULL,
    MODIFY Zip VARCHAR(16) CHARACTER SET utf8 NULL DEFAULT NULL,
    MODIFY Organization VARCHAR(200) CHARACTER SET utf8 NULL DEFAULT NULL,
    MODIFY Lang VARCHAR(16) CHARACTER SET ascii NULL DEFAULT NULL,
    MODIFY Gecos VARCHAR(16) CHARACTER SET utf8 NULL DEFAULT NULL,
    MODIFY Country VARCHAR(50) CHARACTER SET utf8 NULL DEFAULT NULL,
    MODIFY Name VARCHAR(200) CHARACTER SET utf8 NOT NULL DEFAULT '';

Any thoughts greatly appreciated