[rt-users] Bad URL formation after search a ticket

Kevin Falcone falcone at bestpractical.com
Wed Mar 5 15:50:51 EST 2014


On Wed, Mar 05, 2014 at 09:43:13AM +0000, GARCIA PEREZ, Alberto (Alberto)** CTR ** wrote:
> My old RT use also /rt/
> It happens in every search I try.
> This is my DefaultSearchFormat result:
> 
> '
>    \'<B><A HREF="__WebPath__/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#\',
>    \'<B><A HREF="__WebPath__/Ticket/Display.html?id=__id__">__Subject__</a></B>/TITLE:Subject\',

This looks correct.  You didn't answer if this is only you or if it's
any and all users, but one last thing you can check is your personal
search preferences.  Go look in the database and find the id of the
row in the Attributes table with a Name of Pref-SearchDisplay and
Creator of your user id.  Take that id and run rt-attributes-viewer id
and show it.

-kevin
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