[rt-users] Search by Group Name

Bartosz Maciejewski b.maciejewski at agriplus.pl
Tue Mar 11 07:36:50 EDT 2014

Unfortunettly it's not working.

What I understood is this "RequestorGroup.Name = 'foo' " should be added 
in Search/Edit.html?NewQuery=1 (Advenced on Query Builder)

I tried Queue=foo and RequestorGroup.Name="MO Mechanicy Strefa"
0 tickets found

then Queue != 'General' AND RequestorGroup.Name = 'MO Mechanicy Strefa'
0 tickets found

then just RequestorGroup.Name = 'MO Mechanicy Strefa'
also 0 tickets found.

Could it be other variable or some problems with spaces in name of Group?

W dniu 2014-03-07 17:44, Kevin Falcone pisze:
> On Fri, Mar 07, 2014 at 02:25:34PM +0100, Bartosz Maciejewski wrote:
>> Now I want to search how many tickets from users in group C was
>> submitted to Queues that they are not responsible for, like:
>> Queue="B" and Status="new" and Requestor is in group="C".
> RequestorGroup.Name = 'foo' should work
> -kevin



*Bartosz Maciejewski*/ IT Administrator
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