[rt-users] Automated Comments
bbaker at copesan.com
Tue Mar 11 10:43:22 EDT 2014
Has anyone built a list of comments that can be selected for a ticket when closing the ticket?
Meaning when setting the ticket to Resolved and you are on the edit screen have a list of canned response to select from to be pasted into the comment section.
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726 • 262-783-6261 ext. 2296
bbaker at copesan.com<mailto:cstephan at copesan.com>
"Servicing North America with Local Care"
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