[rt-users] Callback with no TicketObject arg, guidance needed
jblaine at kickflop.net
Wed Mar 19 11:57:31 EDT 2014
> Yes -- ish. Note that custom fields can exist on things that aren't
> tickets, and Elements/EditCustomFields is also used for them. All
> that's promised is that $Object ISA RT::Record, so you should check
> $Object->isa("RT::Ticket") before you carry on.
Follow-up question if I may:
How might I exclude fields X, Y, Z from $CustomFields in my callback?
I saw in RT-Extension-MandatoryOnTransition some code for INcluding some
named fields with 'Limit'.
I'm not familiar with Limit (and hopefully its friends).
Should I just perldoc these files where 'sub Limit ' is found and start
digging around for comprehension?
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