[rt-users] Multiple attachments for unprivileged users?

Jan Niezbędny janniezbedny1887 at gmail.com
Fri Mar 21 05:56:51 EDT 2014

In RT v4.0.12 and above. You said about this bugfixe?


* Fix Attach more files button in Self Service.

But why unprivileged user can send a multiple attachment by mail box? I
understand that sending several attachments from the mailbox works even for
the unprivileged user but it's just not added to the user interface, right?


2014-03-20 14:46 GMT+01:00 Alex Vandiver <alexmv at bestpractical.com>:

> On Thu, 2014-03-20 at 11:31 +0100, Jan Niezbędny wrote:
> > [snip]
> Keep replies on-list.
> > It works but only when unpriviliged user make new ticket by sending
> > email.
> >
> > It's realy impossible to add button "Add more files" for unprivileged
> > users in RT v4.0.4 because at this moment i can't upgrade RT to v4.2
> Apparently I mis-spoke, and it's in 4.0.12 and above as well.  If you're
> still running 4.0.4, we strongly recommend upgrading, as there have been
> three security releases since 4.0.4.  As always, upgrading within a
> stable series is always meant to be mostly painless:
> http://bestpractical.com/rt/release-policy.html
>  - Alex
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