[rt-users] Internal Error Updating the Ticket Status

GARCIA PEREZ, Alberto (Alberto)** CTR ** alberto.garcia_perez at alcatel-lucent.com
Mon Mar 24 06:27:26 EDT 2014


After the upgrade to RT 4.0.4,
When I try to close, resolve, reject, etc.. an open ticket RT displays the following error:
"An internal RT error has occurred. Your administrator can find more details in RT's log files"

Where can I find the details?
How can I resolve this issue?

Thanks and Regards

Alberto García Pérez

More information about the rt-users mailing list