[rt-users] translate custom lifecycle

[Justin Killen]

You have to add transitions into RT_SiteConfig from/to each of your states, like this:


Set ( %Lifecycles, test => {
	initial => ['new'],
	active => ['open', 'on_hold', 'waiting'],
	...<snip>...
	transitions => {
		new => [ 'open', 'on_hold', 'waiting'],
		open => [ 'new', 'on_hold', 'waiting'],
		on_hold => [ 'new', 'waiting', 'open'],
		waiting => [ 'new', 'open', 'on_hold'],
	},

	...<snip>


-Justin

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Albert Shih
> Sent: Wednesday, March 26, 2014 9:04 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] translate custom lifecycle
> 
> Hi everybody.
> 
> I see the « standard lifecycle » has all status translated.
> 
> How can I do that with my custom lifecycle ?
> 
> Thanks.
> 
> Regards.
> 
> JAS
> --
> Albert SHIH
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