[rt-users] Maximum recipients allowed

[Emmanuel Lacour]

On Mon, May 19, 2014 at 02:41:19PM +0200, Olivier Lumineau wrote:
> Hi,
> we are using RT 3.8.7, and to filter spam more efficiently, I wanted
> to know if there was an easy way in RT to limit ticket recipients
> (to + cc + bcc) .
> 
> I don't want more than 10 or 15 recipients by ticket, to prevent
> that a spam withs hundreds mail addresses pollute our RT.
> 


I suppose it's for incoming mails, right? If so, best place is in the
MTA/MDA imho.

If you wan't to limit this when people enter adresses in RT web
interface, then you have to use a callback like the one use in the
extension RT::Extension::MandatoryRequestor.



-- 
Easter-eggs                              Spécialiste GNU/Linux
44-46 rue de l'Ouest  -  75014 Paris  -  France -  Métro Gaité
Phone: +33 (0) 1 43 35 00 37    -   Fax: +33 (0) 1 43 35 00 76
mailto:elacour at easter-eggs.com  -   http://www.easter-eggs.com