[rt-users] RT 4.2.x and SummaryByUser plugin

Kevin Falcone falcone at bestpractical.com
Thu May 22 10:03:04 EDT 2014

On Thu, May 22, 2014 at 01:05:53PM +0000, Cena, Stephen (ext. 300) wrote:
>    We recently upgraded to RT 4.2.x, and have discovered that a plugin we relied on no longer
>    works:
>    http://search.cpan.org/dist/RT-Extension-SummaryByUser/lib/RT/Extension/SummaryByUser.pm
>    Does anyone know if a 4.2 version is coming?

Unfortunately, due to some pretty massive changes in the code used by
that extension, it isn't trivial to have a version that is 4.2 and 4.0

I already spent a few hours poking at it.  If it's something you rely
on, you could certainly work with us to get an engineer dedicated to
digging in and figuring it out, but I know I won't be attempting to
solve this again until we either try to add it to core, or a client
approaches us about it.

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