On 05/23/2014 03:21 AM, Gerald Vogt wrote: > If multiple tickets are unassigned, e.g. 4 unassigned tickets, I get > four e-mails but it's always for the same ticket with variation of the > subject. This is bug #29454 on issues.bestpractical.com, and is fixed in the 4.2/cron-template-caching branch. - Alex