[rt-users] problem with custom condition in scrip

[Hugo Escobar]

Right, I wasn't getting the email address. it works now.
Thanks


On Thu, May 22, 2014 at 4:35 PM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Wed, May 21, 2014 at 10:12:03PM -0400, Hugo Escobar wrote:
> > Hello,
> >
> > I've been attempting to instruct rt to send emails 'On Correspond' to
> > 'Requestors' and 'Ccs',
> > only if the email address of the user generating the transaction matches
> a
> > predetermined list (@domain1 or @domain2)
> >
> > Following, the code I wrote for the 'custom condition':
> >
> > #--- begin code ---
> > if ( $self->TransactionObj->Type ne 'Create'
> >         &&
> >     !grep { $self->CurrentUser->EmailAddress =~ /$_$/ }
> >            ('@domain1','@domain2')
> > ) {
> >     return 0;
> > }
> >
> > return 1;
>
> RT->Logger->error($self->CurrentUser->EmailAddress); to see what the
> email address is.  It isn't who you think it is.  You want
> $self->TransactionObj->CreatorObj->EmailAddress
>
> Your check of ne 'Create' is also sort of non-sensical since it'll
> apply to transactions such as setting a status or changing a CF.
>
> -kevin
>
> --
> RT Training - Boston, September 9-10
> http://bestpractical.com/training
>



-- 
Hugo Escobar


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