[rt-users] Problem with attachment size limits

[Duncan Napier]

Hi,

It was 1 Mb. I upped it to 4 Mb in my.cnf and everything is now good. Thanks a lot! 

                                 Duncan. 

----- Original Message -----
> what's the mysql max_allowed_packet set to?
> 
> Also RT doesn't use PHP, it's written in perl so any php setting
> would
> have no effect.
> --
> Later,
> Darin
> 
> 
> On Thu, May 29, 2014 at 4:04 PM, Duncan Napier <dgnapier at sfu.ca>
> wrote:
> > Hi,
> >
> > I'm running RT 4.0.8, Apache 2.2.24, on CentOS 6.4 (final) with
> > Mysql 5.1.67-1
> >
> > I cannot attach files larger in size than a couple of hundred kb to
> > tickets.
> >
> > Yes ... I've changed made all the upload max size parameters that
> > I'm aware of, restarted apache and restarted the server:
> >
> > php.ini:
> > post_max_size = 8M
> > upload_max_filesize = 4M
> >
> > conf.d/fcgid.conf:
> > FcgidMaxRequestLen 4000000
> >
> > RT_SiteConfig.pm:
> > Set($MaxAttachmentSize, 10_000_000);
> > Set($DropLongAttachments, 10_000_000);
> >
> > Problem persists. Anyone know what I'm missing here?
> > --
> > RT Training - Boston, September 9-10
> > http://bestpractical.com/training
>