[rt-users] Problem with attachment size limits

Duncan Napier dgnapier at sfu.ca
Thu May 29 18:26:15 EDT 2014

The only errors I found in the Apache log were the mod_fastcgi errors, as the default upload size for fastCGI is 128K. Once I upped that, the errors went away, but uploads were still for failing uploads > 1 Mb. Unfortunately, the mySQL packet errors don't appear in the Apache error logs.  


----- Original Message -----
> On 05/29/2014 04:42 PM, Duncan Napier wrote:
> > It was 1 Mb. I upped it to 4 Mb in my.cnf and everything
> > is now good. Thanks a lot!
> RT already explicitly warns during database setup, as well as during
> server startup, if the max_allowed_packet is 1M or less.  Always read
> the warning messages, and check your Apache error logs!
>  - Alex

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Duncan Napier
duncan_napier at sfu.ca
IT Consultant
Faculty of Science
Simon Fraser University

"It takes ten years to become good at being a kid. Then another ten years
to become good at not being a kid" - Larry Wall.

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