[rt-users] Getting names/values for all custom fields attached to a ticket
Chris Down
chris at chrisdown.name
Tue Nov 4 10:35:49 EST 2014
Hi Emmanuel,
Thanks for your great reply!
Emmanuel Lacour writes:
>my $CustomFields = $Ticket->CustomFields;
This works, but I don't see it documented here[0]. Is that expected?
[0]: https://www.bestpractical.com/docs/rt/3.8/RT/Ticket.html
>while (my $CustomField = $CustomFields->Next) {
> print $CustomField->Name.": ".$CustomField->Content."\n";
>}
This only partially works as "Content" is not a known method.
I also tried calling the custom field name as a method on the ticket
object, since many other fields work that way, but that didn't work (no
such method).
I will keep on looking, and if you have any other suggestions I would be
very eager to hear them :-)
Thank you!
Chris
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