[rt-users] rt & asterisk

[Emmanuel Lacour]

On Tue, Nov 04, 2014 at 11:11:53AM -0800, Shahab Sharifzadeh wrote:
>    Thanks...
>    I want to create a ticket with attachment...(callervoice.gsm)
>    But according to my search in web I can not use from Rest because when I
>    create ticket, the attach file was not sent with them...


You need to first create the ticket by rest and retrieve the user Id, then add
a correspondance or comment by rest including your gsm file as attachments. See
sample python code used here attached to this email.



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