[rt-users] 'Vertical size too small' error from rt-email-dashboards

Matthew Rahtz mr13 at sanger.ac.uk
Fri Nov 21 06:01:09 EST 2014


We're getting an error from our daily rt-email-dashboards Cron job:

     [Fri Nov 21 06:00:17 2014] [error]: Vertical size too small at 
/opt/rt4/share/html/Search/Chart line 185.

     [Fri Nov 21 06:00:17 2014] [error]: Caught exception: An internal 
RT error has occurred.  Your administrator can find more details in RT's 
log files. (/opt/rt4/sbin/../lib/RT/Dashboard/Mailer.pm:118)

As far as I know, nothing's been changed in our RT configuration since 
when it started happening - though perhaps a user has made changes to 
one of their subscribed dashboards so that it's now too big?

Someone else ran into the same issue at 
http://www.gossamer-threads.com/lists/rt/users/107020, but there was no 
resolution. Googling for just "Vertical size too small", it looks like 
this is an error from Perl's GDGraph library, with a suggestion to 
adjust the correct_width attribute on the plot_graph call: 
http://search.cpan.org/dist/GDGraph/Graph.pm But in order to test 
whether this fixes it, it would be nice to have a repeatable test case.

Running rt-emails-dashboads --dryrun --all I see there are about 20 
dashboard subscriptions set up. How can we figure out which one(s) are 
giving the error, so that we can come up with a reliable test case (and 
without spamming users with emails :) )?


Matthew Rahtz
Informatics Systems Group
Wellcome Trust Sanger Insitute

 The Wellcome Trust Sanger Institute is operated by Genome Research 
 Limited, a charity registered in England with number 1021457 and a 
 company registered in England with number 2742969, whose registered 
 office is 215 Euston Road, London, NW1 2BE. 

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