[rt-users] Can't add multiple attachments on reply

Kevin Falcone falcone at bestpractical.com
Thu Oct 2 10:52:45 EDT 2014


On Thu, Oct 02, 2014 at 05:55:31PM +1000, Alex Peters wrote:
> Thanks for confirming.  Interestingly, another user had the same problem with
> RT v4.2.6:
> 
> [1]http://requesttracker.8502.n7.nabble.com/
> RT-4-2-6-Cannot-attach-multiple-attachments-when-opening-tickets-td58369.html
> 
> Unfortunately though, no resolution was announced.  Going off what was
> discussed, possibly flushing all of the session data might help.

Actually, I never suggested flushing session data.  I suggested there
might be a problem with their session store.

However, I did ask if it was replicable on issues.bestpractical.com or
demo.bestpractical.com.  It was not.

Without a replication strategy we can follow, we really cannot debug
something like this.

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 221 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20141002/a53fcda1/attachment.pgp>


More information about the rt-users mailing list