[rt-users] Help - RT4.2.7 Authen::ExternalAuth via, OpenLDAP
Kevin Falcone
falcone at bestpractical.com
Tue Oct 7 10:46:02 EDT 2014
On Mon, Oct 06, 2014 at 02:34:40PM -0400, William Clarke wrote:
> RT 4.2.7 and RT-Authen-ExternalAuth-0.23
0.23 or 0.23_01 the dev release?
Your log points to line 491
> [29370] [Mon Oct 6 18:20:02 2014] [error]: Couldn't create user wclarke: Could
> not set user info (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/
> ExternalAuth.pm:491)
But line 491 of 0.23 is blank
https://github.com/bestpractical/rt-authen-externalauth/blob/5a3a85c36f2e0abc43a0b0483b6e01e4d390ec54/lib/RT/Authen/ExternalAuth.pm#L491
Line 491 of 0.23_01 has an error message there
https://github.com/bestpractical/rt-authen-externalauth/blob/master/lib/RT/Authen/ExternalAuth.pm#L491
So, let's nail down what you're actually running, since you may just
have tripped a bug in 0.23_01 if that's what you have installed.
BTW - is there a reason you've only configured Auth and not Info?
That's probably making it very hard for RT to create the user, since
it can't go fetch any info.
-kevin
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