[rt-users] Display number of tickets to each queue in last 12 months
Emmanuel Lacour
elacour at easter-eggs.com
Wed Oct 8 11:20:35 EDT 2014
On Wed, Oct 08, 2014 at 07:30:49AM -0700, scott.dalzell wrote:
> What is the best way to display the number of tickets each queue has received
> over the past 12months?
> i would like to add it to the homepage so we and easily monitor which queues
> are reciving a lot of tickets
>
Do a search with term:
Field: Created
Condition: after
Value: 1 year ago
then click on chart, generate a per queue ticket count, save this chart
as a SavedChart and use it on RT at a glance configuration page or a
dashboard.
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