[rt-users] Display number of tickets to each queue in last 12 months

Emmanuel Lacour elacour at easter-eggs.com
Wed Oct 8 11:20:35 EDT 2014


On Wed, Oct 08, 2014 at 07:30:49AM -0700, scott.dalzell wrote:
> What is the best way to display the number of tickets each queue has received
> over the past 12months?
> i would like to add it to the homepage so we and easily monitor which queues
> are reciving a lot of tickets
> 


Do a search with term:

Field: Created
Condition: after
Value: 1 year ago

then click on chart, generate a per queue ticket count, save this chart
as a SavedChart and use it on RT at a glance configuration page or a
dashboard.


-- 
Easter-eggs                              Spécialiste GNU/Linux
44-46 rue de l'Ouest  -  75014 Paris  -  France -  Métro Gaité
Phone: +33 (0) 1 43 35 00 37    -   Fax: +33 (0) 1 43 35 00 76
mailto:elacour at easter-eggs.com  -   http://www.easter-eggs.com



More information about the rt-users mailing list