[rt-users] Adjust life cycle while it's in use

Rinke Colen rcolen at experty.com
Fri Oct 10 04:50:40 EDT 2014


I want to remove a state from a certain lifecycle. Consequently I'll
also have to change some transitions, change one default state and
remove one action from that same lifecycle. (All this by changing the
respective entry in RT_SiteConfig.pm.)

This lifecycle is in use however. There are no tickets in the state
that I want to remove. Is it possible (and safe) to just change the
lifecycle and restart the webserver?

If not, what is the appropriate way?


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