[rt-users] Send email reminder fails with undefined value

fleon fleon at seguroscatatumbo.com
Tue Oct 14 12:26:54 EDT 2014


I had to put this on the template:

To:{$Ticket->OwnerObj->EmailAddress}

Otherwise no email would get sent.

However, i would think a better approach is to not have to hardcode the
owner to the template and pass it as a argument to rt-crontool so i can
reuse the template and have other cron jobs notify other users such as the
admincc or someone else.



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