[rt-users] Exporting "Time spent" transactions

[Emmanuel Lacour]

Le 09/10/2014 03:48, Gaston Huot a écrit :
> Hello.
> 
> Is there a simple and easy way to *export *all (or some) "time spent"
> transactions.
> 
> By "simple" I mean just using the basic RT functionality.
> 


you cannot export "transactions" using RT UI. You can just export
tickets (and their timeworked value for example). To export
transactions, you have either to write a custom perl script using the RT
API (not that difficult if you know perl) or select from the
transactions table of the DB.


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