[rt-users] Graphical representation of open tickets
elacour at easter-eggs.com
Thu Oct 23 09:41:25 EDT 2014
On Thu, Oct 23, 2014 at 03:04:29PM +0200, Markus.Wildbolz at eu.magna.com wrote:
> Hi there!
> Has anybody done a graphical representation (line graph) of open tickets
> over time? Our management forced me to create such a representation.
> I'm looking for a tool doing this graphing, having an x-axis as timeline
> and a graph for "Created", "Resolved" and "Open Tickets" per day (per
> queue, per user?!)
> Before I start to code these things I wanted to ask you, if there are
> maybe some snippets of code which I could use.
> Has anybody done such things before?
I know two extensions:
- RT::Extension::JSGantt: not really fit your needs but may be a base
- RTx::Timeline looks close to your needs, but pretty
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