[rt-users] Auto set queue

[Albert Shih]

Hi everyone,

I would like to knwon where (I'm not very good in scrip) I can find a
example of a scrip to allow me to automatically set a ticket queue
according to the value of a custom field.

The purpose is to allow the requestor to create a ticket with some customs
fields and to put this ticket in a specific queue depending of the value of
one custom field


Thanks

Regards.

JAS
-- 
Albert SHIH
DIO bâtiment 15
Observatoire de Paris
5 Place Jules Janssen
92195 Meudon Cedex
France
Téléphone : +33 1 45 07 76 26/+33 6 86 69 95 71
xmpp: jas at obspm.fr
Heure local/Local time:
jeu 25 sep 2014 17:46:27 CEST