[rt-users] SLA Extension sets CF but not Due Date

[fleon]

Hello, i am trying the SLA Extension (1.01) and it's setting my CF value, but
not the due date.
I created a ticket through email and here is the log info:

[5455] [Mon Sep 29 15:23:39 2014] [notice]: Passed a unix time less than 0,
forcing to 0: [-1] (/opt/rt4/sbin/../lib/RT/Date.pm:563)
[5455] [Mon Sep 29 15:23:39 2014] [notice]: Passed a unix time less than 0,
forcing to 0: [-1] (/opt/rt4/sbin/../lib/RT/Date.pm:563)

Here's the server date format:
root at mar-zabbix:/opt/rt4/etc# date
Mon Sep 29 11:00:51 VET 2014

Here's my SLA config:
%RT::ServiceBusinessHours = (
  'horario' => {
    0 => { Name => 'Sunday', Start => 'undef', End => 'undef' },
    1 => { Name => 'Monday', Start => '7:30', End => '17:00' },
    1 => { Name => 'Tuesday', Start => '7:30', End => '17:00' },
    1 => { Name => 'Wednesday', Start => '7:30', End => '17:00' },
    1 => { Name => 'Thursday', Start => '7:30', End => '17:00' },
    1 => { Name => 'Friday', Start => '7:30', End => '17:00' },
    1 => { Name => 'Saturday', Start => 'undef', End => 'undef' },
  },
);

%RT::ServiceAgreements = (
  Default => '1h',
  QueueDefault => {
    'apoyo' => '1h',
    'sistemas' => '8h',
  },
  Levels => {
    '1h'    => {
      BusinessHours => 'horario',
      Response => { BusinessMinutes => 60*1},
      KeepInLoop => { BusinessMinutes => 60*1},
      Resolve => { BusinessMinutes => 60*1},
    },
    '8h'    => {
      BusinessHours => 'horario',
      Response => { BusinessMinutes => 60*8},
      KeepInLoop => { BusinessMinutes => 60*8},
    },
  },
);

My system is Debian Wheezy with Venezuelan Standard Time (VET). It's in
english.
Now, search i found this patch by Kevin Falcone:
http://lists.fsck.com/pipermail/rt-commit/2014-May/027521.html

I am thinking it may be just a notice regarding my "undef" use in the
config, maybe i can just use 0 and be done with it? If this is the problem
and it hasn't got anything to do with my due date not setting, what can i do
to fix it?




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