[rt-users] General reminder emails

Jeff Voskamp javoskamp at uwaterloo.ca
Wed Apr 8 09:48:10 EDT 2015

On 08/04/15 08:59 AM, fleon wrote:
> Thank you, this seems to more or less do what i want. However, if i
> understand correctly, i must create a saved search for each one of my
> agents, since i don't see a way to create just one dashboard with opened or
> new tickets in a queue and the owner='myself' or something like that, so
> every user subscribed to that dashboard would get the email without needing
> to create one dashboard for each user.
> Also, when consulting the README, i saw that there is a tool to send email
> digests. I will also try that option

Set the owner to '__CurrentUser__' in the search.


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