[rt-users] RT::Extension::Announce post install question

Landon Stewart lstewart at iweb.com
Wed Apr 8 15:13:01 EDT 2015


I could be wrong but it looks like it adds a queue called "RTAnnounce" and then a Custom Field for that queue called 'Announcement Groups'.

Does this mysql query return an record from the Queues table?

SELECT * FROM Queues WHERE Name = 'RTAnnounce';

Landon Stewart : lstewart at iweb.com
Lead Specialist, Abuse and Security Management
Spécialiste principal, gestion des abus et sécurité
http://iweb.com : +1 (888) 909-4932

> On Apr 8, 2015, at 11:48 AM, Karres, Dean <karres at illinois.edu> wrote:
> 
> Good idea!.  I did that, the Makefile lines are interesting but obscure.  After running the initdb I saw no obvious changes to the DB structure.  I suspect that I’d have to know exactly what changes it was likely to make… again obscure
> 
> 
> 
> From: Landon Stewart [mailto:lstewart at iweb.com]
> Sent: Wednesday, April 08, 2015 1:20 PM
> To: Karres, Dean
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] RT::Extension::Announce post install question
> 
> On Apr 8, 2015, at 8:36 AM, Karres, Dean <karres at illinois.edu <mailto:karres at illinois.edu>> wrote:
> 
> Hi,
> 
> I am running RT 4.2.10.  I just used cpan to install RT::Extension::Announce and I looked at the resulting install messages.  I see the line where is says to run “make initdb” but can’t tell if the CPAN make did that or if I still need to.  I see in the docs that running the initdb step more than once can be a bad thing.  How can I tell if initdb has already been run?
> 
> I would check the Makefile to see what initdb actually does and then check the database to see if it was done.
> 
> Landon Stewart : lstewart at iweb.com <mailto:lstewart at iweb.com>
> Lead Specialist, Abuse and Security Management
> Spécialiste principal, gestion des abus et sécurité
> http://iweb.com <http://iweb.com/> : +1 (888) 909-4932
> 
> 

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