[rt-users] User Authentication

Jeremy Wilson jwilson at androsna.com
Thu Apr 16 18:05:41 EDT 2015

Yep, completely missed that.  Looks like I could use the command tool to accomplish what I need.   Thank you.

Sent from my iPhone

On Apr 16, 2015, at 5:49 PM, Landon Stewart <lstewart at iweb.com<mailto:lstewart at iweb.com>> wrote:

On Apr 16, 2015, at 1:28 PM, Jeremy Wilson <jwilson at androsna.com<mailto:jwilson at androsna.com>> wrote:

I am running RT 4.2.9 on centos release 6.6 (final).  I have tried many, many times to get RT::Authen::ExternalAuth to work and I am unsuccessful.  Active directory 2008 R2.  I have looked at almost every web page I can find on the subject, and have tried multiple configurations.  I have made it to the point of giving up on the extension, and just having a separate username and password.  I want all users except myself and one other to be unprivileged, which I have already setup permissions for unprivileged users to create and comment on their tickets.  I was disappointed to learn that RT does not have a self-registration page, or a bulk input for users.

What I would like to do is, create CVS file with username and password, then import into mysql database.  Can anyone point me in the direction of know what tables and fields need to be populated to create a user in mysql that the user will use to log into web interface of RT?

We will not be utilizing the mail function and it is not an option.

Why not just create users using the bin/rt utility?

/opt/rt4/bin/rt create -t users add Name=userName EmailAddress=email at address.com<mailto:EmailAddress=email at address.com> Password=password

More information can be found here:

Landon Stewart : lstewart at iweb.com<mailto:lstewart at iweb.com>
Lead Specialist, Abuse and Security Management
Sp?cialiste principal, gestion des abus et s?curit?
http://iweb.com : +1 (888) 909-4932
Jeremy Wilson
MIS Manager
540.217.4100 ext 257
Mobile: 540.333.1418
www.androsna.com <http://www.androsna.com>
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