[rt-users] Problem with extension RepeatTicket

Matt Zagrabelny mzagrabe at d.umn.edu
Wed Aug 19 09:13:03 EDT 2015


On Wed, Aug 19, 2015 at 5:39 AM, frankfurter <d.weidhofer at krone.at> wrote:
> Hi,
>
> i want to use the RepeatTicket extension for tickets that have to be done
> daily,weekly and monthly.
> my problem is when i set a ticket to spawn i.e. every week, the ticket
> spawns every day instead. sometimes also the monthly tickets come up every
> day.
> I'm sure that the recurrence date is set correctly.
>
> my cronjob looks like this:
>
> 0 3 * * *
> /opt/rt4/local/plugins/RT-Extension-RepeatTicket/bin/rt-repeat-ticket
>
> any ideas ?

I've never ysed RepeatTicket, where are the configs stored? And what
do your configs look like?

-m



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