[rt-users] Ticket dont display html

[Matt Zagrabelny]

On Thu, Aug 20, 2015 at 9:04 AM, androponia <androponia at gmail.com> wrote:
> I dont really know, how i check that?

Admin -> Global -> Scrips

Look at a scrip you are expecting to fire and note the template. Then go to:

Admin -> Global -> Templates

and see if is an HTML template. Its contents will have:

Content-Type: text/html

in the header portion.

Note that if a scrip fires for a given queue and you have a queue
templates with the same name as a global template, the queue template
will override the global templates for the referenced scrip.

-m