[rt-users] No outbound email after upgrade

[Matt Zagrabelny]

On Tue, Aug 25, 2015 at 11:46 AM, Ditri, Chris <Cditri at experi-metal.com> wrote:
> Ok...
>
> After turning the debugging, I captured this from the log:
>
> [1426] [Tue Aug 25 16:41:21 2015] [debug]: Converting 'utf-8' to 'utf-8' for text/html - Subjectless message (/usr/share/request-tracker4/lib/RT/I18N.pm:295)
> [1426] [Tue Aug 25 16:41:21 2015] [debug]: Converting 'utf-8' to 'utf-8' for text/html - Subjectless message (/usr/share/request-tracker4/lib/RT/I18N.pm:295)
> [1426] [Tue Aug 25 16:41:21 2015] [debug]: About to prepare scrips for transaction #8404 (/usr/share/request-tracker4/lib/RT/Transaction.pm:187)
> [1426] [Tue Aug 25 16:41:21 2015] [debug]: Found 0 scrips for TransactionCreate stage with applicable type(s) Correspond for txn #8404 on ticket #621 (/usr/share/request-tracker4/lib/RT/Scrips.pm:495)
> [1426] [Tue Aug 25 16:41:21 2015] [debug]: About to commit scrips for transaction #8404 (/usr/share/request-tracker4/lib/RT/Transaction.pm:210)
> [1426] [Tue Aug 25 16:41:21 2015] [debug]: Found 0 scrips for TransactionBatch stage with applicable type(s) Correspond for txn #8404 on ticket #621 (/usr/share/request-tracker4/lib/RT/Scrips.pm:495)
> [1426] [Tue Aug 25 16:41:22 2015] [debug]: Rendering attachment #4484 of 'text/html' type (/usr/share/request-tracker4/html/Elements/ShowTransactionAttachments:182)
> [1426] [Tue Aug 25 16:41:22 2015] [debug]: Rendering attachment #4486 of 'text/html' type (/usr/share/request-tracker4/html/Elements/ShowTransactionAttachments:182)
> [1426] [Tue Aug 25 16:41:22 2015] [debug]: Rendering attachment #4488 of 'text/html' type (/usr/share/request-tracker4/html/Elements/ShowTransactionAttachments:182)
> [1426] [Tue Aug 25 16:41:22 2015] [debug]: Rendering attachment #4490 of 'text/html' type (/usr/share/request-tracker4/html/Elements/ShowTransactionAttachments:182)
> [1426] [Tue Aug 25 16:41:22 2015] [debug]: Rendering attachment #4492 of 'text/html' type (/usr/share/request-tracker4/html/Elements/ShowTransactionAttachments:182)
> [1426] [Tue Aug 25 16:41:22 2015] [debug]: Rendering attachment #4495 of 'text/html' type (/usr/share/request-tracker4/html/Elements/ShowTransactionAttachments:182)
> [1426] [Tue Aug 25 16:41:22 2015] [debug]: Rendering attachment #4497 of 'text/html' type (/usr/share/request-tracker4/html/Elements/ShowTransactionAttachments:182)
> [1426] [Tue Aug 25 16:41:22 2015] [debug]: Rendering attachment #4499 of 'text/html' type (/usr/share/request-tracker4/html/Elements/ShowTransactionAttachments:182)
> [1426] [Tue Aug 25 16:41:22 2015] [debug]: Rendering attachment #4504 of 'text/html' type (/usr/share/request-tracker4/html/Elements/ShowTransactionAttachments:182)
> [1426] [Tue Aug 25 16:41:22 2015] [debug]: Rendering attachment #4506 of 'text/html' type (/usr/share/request-tracker4/html/Elements/ShowTransactionAttachments:182)
> [1426] [Tue Aug 25 16:41:22 2015] [debug]: Rendering attachment #4508 of 'text/html' type (/usr/share/request-tracker4/html/Elements/ShowTransactionAttachments:182)
> [1426] [Tue Aug 25 16:41:22 2015] [debug]: Rendering attachment #4510 of 'text/html' type (/usr/share/request-tracker4/html/Elements/ShowTransactionAttachments:182)
> [1426] [Tue Aug 25 16:41:22 2015] [debug]: Rendering attachment #4512 of 'text/html' type (/usr/share/request-tracker4/html/Elements/ShowTransactionAttachments:182)
> [1426] [Tue Aug 25 16:41:22 2015] [debug]: Rendering attachment #4514 of 'text/html' type (/usr/share/request-tracker4/html/Elements/ShowTransactionAttachments:182)
> [1426] [Tue Aug 25 16:41:22 2015] [debug]: Rendering attachment #4516 of 'text/html' type (/usr/share/request-tracker4/html/Elements/ShowTransactionAttachments:182)
> [1426] [Tue Aug 25 16:41:22 2015] [debug]: Rendering attachment #4518 of 'text/html' type (/usr/share/request-tracker4/html/Elements/ShowTransactionAttachments:182)
>
>
> It says it didn't find a script for transaction batch and for transaction create...  Makes me wonder if I'm missing a package?

Not a package. Check your DB or your admin web interface.

SELECT  * from objectscrips;
SELECT  * from scrips;

The objectscrips is how scrips can be selectively applied to individual queues.

-m