[rt-users] Custom Charting and Tables

[Anton Panetta]

Hi There

I'm curious if anyone else has attempted or found a way to achieve this.

What I am

Able to make is this (sort for the lack of formatting)

Queue

Status

Ticket count

BPA



new

11

open

5

rejected

1

resolved

7

COO Projects

new

2

open

3

rejected

2

resolved

6

DI

new

8

open

3

resolved

1

stalled

1

Finance

new

6

resolved

5

IT BI Requests

new

12

stalled

1

IT Helpdesk

new

8

open

8

resolved

42

IT Projects

new

18

open

1

resolved

2

stalled

1

Total

0

154



What id like to make is closer to this

Queue

Open

New

Resolved

Stalled

Rejected

Total

IT

1

5

10

2

0

18

DI

2

5

10

3

0

20

BI

3

5

10

2

0

20

Project

4

5

10

3

1

23

Total

10

20

40

10

1




The Idea is to include it in a dashboard.

I am aware that using the chat tool to make a table is a bit of a side way, I could possibly make do if I could make the tables run horizontal.


Regards
Anton
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